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Gaël Bernard

Contact

Graduate Assistant
Department of Information Systems


Contact
Gael.Bernard@unil.ch
Tel 021.692.33.00
Fax 0216923305

Postal address
Université de Lausanne
Quartier UNIL-Chamberonne
Bâtiment Internef
1015 Lausanne


Quartier UNIL-Dorigny
Bâtiment Internef
Bureau : 139
CH-1015 Lausanne
Téléphone : 021 692 33 14

Publications

4 last publications ordered by: publication type  -  year

: Peer Reviewed

Proceedings

(2017). Cjm-ex: Goal-oriented exploration of customer journey maps using event logs and data analytics.


(2017). Discovering Customer Journey Maps using a Mixture of Markov Models. SIMPDA2017.


In Proceedings

Bernard G. , Andritsos P. (2017, Jun). A Process Mining Based Model for Customer Journey Mapping. Forum and Doctoral Consortium Papers Presented at the 29th International Conference on Advanced Information Systems Engineering (CAiSE 2017), 1848 (pp. 49-56). CEUR Workshop Proceedings. Peer Reviewed


Bernard G., Boillat T., Legner C. ; Andritsos P. (2016, Dec). When Sales Meet Process Mining: A Scientific Approach to Sales Process and Performance Management. Proceedings of the 37th International Conference on Information Systems (ICIS 2016). Peer Reviewed


Keywords

  • process mining, data analytics, datawarehousing, business process management

 
 
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Internef - CH-1015 Lausanne - Suisse  -   Tél. +41 21 692 33 00  -   Fax +41 21 692 33 05
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